{"id":466,"date":"2026-07-31T16:55:21","date_gmt":"2026-07-31T14:55:21","guid":{"rendered":"https:\/\/www.descoltech.com\/?post_type=servizi_tecnici&p=466"},"modified":"2026-08-28T09:25:07","modified_gmt":"2026-08-28T07:25:07","slug":"technical-complaint-handling","status":"publish","type":"servizi","link":"https:\/\/www.descoltech.com\/en\/servizi\/technical-complaint-handling\/","title":{"rendered":"Technical complaint handling: reconstructing the facts before discussing them"},"content":{"rendered":"\n

The supplier rejects responsibility for the delay. You are convinced that it is his, but what you have in your hands are four months of emails, partial minutes and no orderly history.<\/p>\n\n\n\n

The evaluation of technical claims is used to reconstruct the sequence of facts from the order documents, verify whether the dispute holds up on a technical level and put in writing deviations, evidence and technical responsibilities.<\/p>\n","protected":false},"featured_media":425,"template":"","cat-servizi":[28],"class_list":["post-466","servizi","type-servizi","status-publish","has-post-thumbnail","hentry","cat-servizi-technical"],"acf":[],"yoast_head":"\nIndustrial Technical Claims Management | Descoltech<\/title>\n<meta name=\"description\" content=\"Descoltech evaluates industrial technical claims by reconstructing evidence, deviations, consequences and responsibilities to support a defensible position.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.descoltech.com\/en\/servizi\/technical-complaint-handling\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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